What is non-emergency medical transportation (NEMT)?
Non-emergency medical transportation (NEMT) is a ride to or from medical care for someone who is not in an emergency but needs help getting there. Think doctor visits, dialysis, therapy or a trip to the pharmacy. The rides are given by transportation providers, often in vans that can carry a wheelchair.
Who uses NEMT?
People who can't drive themselves and can't easily use a bus or a taxi. That includes older adults, people who use a wheelchair or walker, and people recovering from treatment.
Family members and care coordinators often book the rides for them.
What kinds of rides are there?
It depends on the provider, but common types are:
- Ambulatory: you can walk, with or without a little help.
- Wheelchair: the vehicle has a lift or ramp and secures the chair.
- Stretcher: for riders who need to lie down. Not every provider offers this.
Who pays for it?
It varies. Some rides are paid by Medicaid or a health plan, some by a facility, and some by the rider. Rules vary by state; check with your plan.
Is NEMT an ambulance?
No. NEMT is for planned rides when you are not in danger. For a medical emergency, always call 911.
Where does Carevus fit?
Carevus is a rider app from Monxt LLC. It is not a transportation provider. You use it to book rides with your provider and keep track of them in one place.
Book and track your rides in Carevus.
Open app.carevus.comNext guide: How does Carevus work with my transportation provider?